About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Zipline is hiring a Program Manager, Talent Acquisition Operations to build and scale the systems that power how we hire. This is a high-impact, highly cross-functional IC role for someone who thrives in ambiguity and can operate at both the strategic and executional level. You won’t just improve recruiting processes, you’ll define them. You’ll partner with Recruiting, People, Finance, and leadership to build a world-class, data-driven hiring engine.
What You'll Do
Recruiting Programs & Infrastructure
- Own and improve Greenhouse configuration, workflows, and usability
- Maintain offer templates in Greenhouse
- Develop and maintain a centralized Recruitment Handbook
- Identify gaps and drive improvements across the end-to-end recruiting lifecycle
- Oversee Recruiting Coordination
Hiring Manager Enablement
- Design and help deliver hiring manager training (interviewing, structured hiring, best practices)
- Create scalable resources to improve interview quality and consistency
Workforce Planning & Prioritization
- Partner with leadership to prioritize hiring roles
- Build and streamline the headcount approval process
- Align recruiting efforts with business priorities and budget
Compensation, Leveling & Offers
- Support definition and rollout of leveling frameworks and career ladders
- Help implement standardized compensation ranges
- Ensure offer processes are consistent, equitable, and efficient
Referrals & Candidate Experience
- Build and improve the employee referral program
- Enhance candidate experience through better processes and communication
Reporting & Analytics
- Build and maintain recruiting dashboards and reporting
- Track and improve key metrics (time-to-fill, funnel conversion, etc.)
- Provide insights to support data-driven hiring decisions
What You'll Bring
- At least 5–7 years experience in program management, recruiting ops, or people ops
- Experience working with ATS tools like Greenhouse
- Solid stakeholder management and project execution skills
What Else You Need to Know
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
Related roles
Job location map
Explore More Roles
Related Jobs
No closely related roles found yet.
More from Zipline
No additional active roles from this company right now.
Ready to take off?
Join a team building the future of autonomous aviation and unmanned systems.