Design Technology Engineer - #2998

We are looking for a Design Technology Engineer to join our team. We are looking for candidates who have a degree in engineering, computer aided drafting and design, geomatics, or a related field. Civil Engineering and/or Surveying experience is a plus. Candidates must have at least 10 years of experience providing technical support and have a strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem. We offer a flexible, hybrid schedule after 30 days of employment.

Typical responsibilities include

Technical Support & Troubleshooting

• Provide front-line support for Civil 3D, Revit, ACC, ArcGIS, Bentley, InfraWorks, Navisworks, and other ADT tools

• Manage licensing needs for Engineering software

• Troubleshoot complex software, hardware, and data interoperability issues (including Forma Docs/Build, Nasuni, ProjectWise, and cloud collaboration environments)

• Document, track, and resolve issues through internal support channels and vendor escalation when needed

• Collaborate with the Information Technology team on daily operational activities and project

Platform Administration & Optimization

• Manage and deploy user configurations, templates, and project standards for Civil 3D and Revit environments

• Lead the setup, versioning, standards, and data management of projects to include: Autodesk Forma, Nasuni, ProjectWise, etc.

• Lead the coordination of updates, patches, and testing of new software releases across project teams

Training & Enablement

• Support onboarding and mentoring of staff on ADT tools, best practices, and standards

• Develop quick-reference guides, knowledgebase articles, and workflow videos for internal use

• Participate in live or virtual training sessions with ADT Tech Leads and regional champions

Innovation & Continuous Improvement

• Collaborate with the ADT Practice Lead to identify recurring issues and propose process improvements

• Participate in pilot projects involving AI, reality capture, and digital twin workflows

• Contribute to internal standards development, automation scripts, and proof-of-concept testing

Maintain a safe working environment

Education

• A.S. or B.S. degree in Engineering, Computer Aided Drafting and Design, Geomatics or related technical field is required
• Civil Engineering and/or Surveying experience a plus

Skills/Experience

• Strong working knowledge of the Autodesk, ESRI, and Bentley ecosystem

• Excellent problem-solving, communication, and documentation skills

• Ability to travel 10% of the time

• Must be detail oriented

• Ability to speak and write professionally

• Design production assistance in an AEC environment a plus

• Familiarity with Autodesk Forma administration preferred

• Experience with LISP scripts, Dynamo, or Python automation preferred

• Knowledge of UAV/reality capture workflows, point clouds, or digital twin concepts preferred

• Prior involvement in CAD/BIM standards, quality control, or IT support roles preferred