Customer Success Program Manager - DHS

As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.

If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.

Overview

D-Fend Solutions is seeking a skilled and detail-oriented Program Manager to lead and coordinate delivery of our Counter-Unmanned Aircraft Systems technologies to United States federal government customers. This individual will oversee lifecycle management, cybersecurity coordination, configuration control, and warranty tracking for fielded systems supporting national security missions. While this position does not require hands-on software engineering or direct system scanning, the successful candidate must be able to manage technical staff and government reporting requirements while ensuring timely delivery of all program milestones.

The ideal candidate will have previous experience working with or supporting a federal government agency—particularly those involved in homeland security, border protection, defense, or law enforcement—and will understand the expectations around system compliance, structured reporting, and secure deployment practices. The ideal candidate will have experience in managing contracts such as IDIQs, and generating proposals and task orders. Travel will be required, and not expected to exceed 30-40%.

This is an in-office